This Privacy Policy describes how ShopSetu ("we", "our", "the app") collects, uses, and protects information when you use our mobile application.
1. Information We Collect
We collect the following types of information:
Location data: We access your device location to show you relevant deals, offers, and content based on where you are.
Notification permission: We request permission to send you push notifications about deals, alerts, and updates you've opted into.
Account information: Your name and email address when you create an account or sign in.
AI chat data: If you use any in-app AI chat/assistant feature, we collect and store the content of those conversations to provide and improve that feature.
Alert preferences: Details of the specific alerts, deals, or categories you opt in to receive.
Notification channel identity: If you choose to receive alerts via third-party channels, we collect the identifier needed to deliver them — for example, your Telegram username or WhatsApp number — only if you opt in to that channel.
Analytics data: We collect usage data (such as app interactions, screens viewed, and general device/app performance information) to understand how the app is used and to improve it.
We do not collect contacts, camera, microphone, SMS, or call log data unless explicitly stated in an app update to this policy.
2. Why We Collect This Information
Location: to personalize deals and content relevant to your area.
Notifications & alerts: to deliver the specific updates and offers you've opted in to receive.
Name & email: to create and manage your account, and to contact you about your account if needed.
AI chats: to power and improve the in-app AI assistant feature.
Notification channel identity (Telegram/WhatsApp): solely to deliver alerts through the specific channel you selected, only when you opt in.
Analytics: to understand app usage patterns and improve performance, features, and reliability.
3. How We Use and Share Your Information
We use the information above only to operate, maintain, and improve ShopSetu. We do not sell your personal information to third parties.
We may share limited data with third-party service providers who help us operate the app, such as:
Cloud hosting providers
Analytics providers
Notification/messaging delivery services (e.g., push notification services, Telegram, WhatsApp Business API), only for users who opt into those specific channels
These providers only receive the minimum data necessary to perform their function and are not permitted to use it for their own purposes.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the app's features. You may request deletion of your account and associated data at any time by contacting us (see Section 8).
5. Your Choices and Controls
You can disable location access at any time through your device settings; some personalization features may not work without it.
You can disable notifications at any time through your device settings or in-app preferences.
You can opt out of specific alert channels (Telegram, WhatsApp) at any time.
You can request access to, correction of, or deletion of your personal data by contacting us.
6. Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
7. Children's Privacy
ShopSetu is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
8. Contact Us
If you have questions or concerns about this Privacy Policy, or wish to request data deletion, please contact us at:
shopsetu.official@gmail.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.